Jibran Group LLC

At Jibran Group LLC, we want our customers to be fully satisfied with their purchases. If you are not completely satisfied with your order, you may request a return or refund under the terms described in this policy.

By purchasing products from https://jibrangroupllc.store/, you agree to the terms outlined in this Refund Policy.

Return Eligibility

Customers may request a return if the product meets the following conditions:

• The return request is made within 14 days of receiving the product.
• The product is unused, undamaged, and in its original condition.
• The product is returned in its original packaging with all accessories included.
• Proof of purchase (order confirmation or receipt) is provided.

Items that do not meet these conditions may not be eligible for a refund or return.

Non-Returnable Items

Certain types of items may not be eligible for returns or refunds, including:

• Products that have been used or damaged by the customer
• Items returned without original packaging
• Digital products or downloadable items
• Clearance or final sale items (if applicable)

We reserve the right to refuse returns that do not meet our return requirements.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed and applied to your original payment method within 5–10 business days, depending on your payment provider.

Please note that processing times may vary depending on your bank or payment service.

Exchanges

If you receive a defective or damaged product, you may request an exchange instead of a refund. We will replace the item with the same product (if available).

If the product is no longer available, we may offer an alternative product or issue a refund.

Return Shipping

Customers are responsible for return shipping costs unless the product received was damaged, defective, or incorrect.

We recommend using a trackable shipping service to ensure that the returned item reaches us safely.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving the item. Include your order number and photos of the product so we can review the issue.

Once confirmed, we will provide instructions for returning the item and arrange a replacement or refund.

Order Cancellation

Orders may be canceled before they are processed or shipped. If the order has already been shipped, it cannot be canceled and must follow the return process described above.

Late or Missing Refunds

If you have not received your refund yet:

1. Check your bank account again.
2. Contact your credit card company, as it may take some time before the refund is officially posted.
3. Contact your bank, as processing times may vary.

If you have completed these steps and still have not received your refund, please contact us.

Contact Us

If you have any questions regarding our Refund & Return Policy, please contact us:

Website: https://jibrangroupllc.store/
Business Name: Jibran Group LLC